Privacy Policy
Overview
MVP/Labs is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our software solutions and services.
Information We Collect
We collect the following types of information to provide and improve our services:
- Account information (name, email, company details)
- Project requirements and specifications
- Usage data from our software solutions
- Communication records and feedback
How We Use Your Information
We use the information we collect to:
- Deliver and maintain our software solutions
- Improve and personalize your experience
- Communicate with you about your projects
- Provide technical support and customer service
- Ensure the security and reliability of our services
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure hosting environments, and regular security assessments.
Analytics and Cookies
We use analytics tools and cookies to understand how users interact with our software and websites. This helps us improve our services and user experience. The information collected includes:
- Page views and navigation patterns
- Device and browser information
- Geographic location (country level only)
- Feature usage and performance metrics
Third-Party Services
We may use trusted third-party services for hosting, analytics, and communication. These service providers are bound by confidentiality agreements and are only permitted to use your information for the purpose of providing services to us.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. You can request deletion of your data at any time, subject to our legal obligations.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete data
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
Updates to Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and provide the updated policy on our website.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at privacy@mvplabs.com.
Last updated: June 2024